The full aiblLIVE London 2026 agenda

The same agenda as the grid above, in plain text. Easier to scan, search and print. This is the agenda for aiblLIVE London 2026, our one-day event on practical AI adoption, held in London on Tuesday 20 October 2026. Every session is now in the aiblLIVE 2026 session library, most as a free download. You can also browse vetted delivery partners in the AI Enablement Directory.

Across the day

• 8.00-9.00 Registration and Networking
• 8.00-18.30 Discovery Zone
• 9.00-17.00 Expert Bars
• 13.00-14.00 Lunch and Networking
• 17.00-18.00 Drinks, deals and demos, with General Purpose

Your pass is the whole event, and you are not tied to one track. The five tracks group the sessions by theme, but you can move freely between all of them and every format across the day and build your own schedule.

The five tracks

• Growth Sales, Marketing & RevOps.
• Workforce Capabilities, Culture & Change.
• Customer Experience, Service, Success & Retention.
• Efficiency Automation, Agents & Workflows. Stage sponsor monday.com.
• AI Infrastructure Tech, Data & Cybersecurity.

Growth track

Sales, Marketing & RevOps. 13 sessions. Full track detail on the growth track page.

• 9.20-9.40 – The race to zero UI: how AI search is rewriting brand visibility – Tracey Pilon – Microsoft – Case study – Download the case study
• 9.45-10.05 – Six teams, thirteen operating models: fix the process before the AI – Anca Pintilie – JP Morgan Chase – Case study – Download the case study
• 10.10-10.30 – Gong x Terrapinn: From AI Strategy to Revenue Impact – Asghar Maqsood, Terrapinn and Samantha Stephens, Gong – Case study – Download the case study
• 10.35-10.55 – When gut feel meets AI: how AI sharpened Oddbox’s creative work – Gastón Tourn – Oddbox – Case study – Download the case study
• 11.25-12.10 – From Idea to Working App: A Replit Workshop – Nik Biridzhyan – Replit – Workshop – Download the workshop guide
• 12.15-12.35 – The pizza pilot: testing AI against traditional market research at Nomad Foods – Joe Clark – Nomad Foods – Case study – Download the case study
• 12.40-13.00 – How DOJO AI became where our marketing works – Luke Costley-White, Dojo and Adam Boita, Ecologi – Case study – Download the case study
• 14.00-14.20 – The brief was the bottleneck: how Mother Root, the UK’s 8th fastest growing company, scales on Meta – Zaeem Bhanji – Yolodex – Case study – Download the case study
• 14.25-14.45 – From whiteboard to live campaign: unifying a siloed marketing stack – Alex Croker – Imagino – Case study – Download the case study
• 14.50-15.10 – Putting AI Agents to Work Across Your GTM Workflows – Dave Brown – Outreach – Live demo – Download the case study
• 15.15-15.35 – Napster: turning fans into buyers at the Formula One, Belgian Grand Prix – Patrick Conway – Napster – Case study – Download the case study
• 15.40-16.00 – Better Together: How Enterprise-Startup Partnerships Can Drive Responsible AI Adoption – Jimmy Jarvis – Digital Catapult – Case study – Download the case study
• 16.05-16.25 – How to build a brand AI will recommend – Alex Myers – Manifest – Case study – Download the case study

Workforce track

Capabilities, Culture & Change. 12 sessions. Full track detail on the workforce track page.

• 9.20-9.40 – From hope strategy to a culture of AI fluency across a global business – Kerri O’Neill – Ipsos – Case study – Download the case study
• 9.45-10.05 – AI – The direction of travel, top down and bottom up – Ceri Sharples & Katherine Hawkins-Jones – Somerset Bridge Group – Case study – Download the case study
• 10.10-10.30 – Driving AI adoption across 65,000 people without a mandate – Patrik Hedljung – Scania – Case study – Download the case study
• 10.35-10.55 – Everyone, Every Week: How YuLife got 94% of its people using AI – Jonathan Roomer & Giles Boon-Williams – YuLife – Case study – Download the case study
• 11.25-12.10 – Don’t Build Another AI Agent – Harry Hobbs & Faith Khan & Jamie Blake – Baltic Augment – Workshop – Download the workshop guide
• 12.15-12.35 – Moving from AI investment to AI impact: Why workforce capability is the missing link in AI adoption – Holly Chate – FutureDotNow – Case study – Download the case study
• 12.40-13.00 – While AI is supporting our cities, finding ways to adopt this internally is much more of a journey. – Christina Lewis – C40 Cities – Case study – Download the case study
• 14.00-14.45 – From AI Experimentation to Organisational Confidence: Lessons from the BCC AI Academy – Jenny Hemsley, British Chambers of Commerce and Anne Kuhsiek, Pair – Workshop – Download the workshop guide
• 14.50-15.10 – From AI adoption to organisational advantage – Dr Laura Weis – WPP – Case study – Download the case study
• 15.15-15.35 – Beyond the forecast: why AI adoption at the Met Office was a change management problem – Prof Kirstine Dale – Met Office – Case study – Download the case study
• 15.40-16.00 – Building responsible AI at the British Red Cross: governance, training and real use cases – Simon Hodgkinson – British Red Cross – Case study – Download the case study
• 16.05-16.50 – SKAI Programme: What works for AI upskilling in the UK – Prof Nisreen Ameen – Henley Business School – Workshop – Download the workshop guide

Customer track

Experience, Service, Success & Retention. 11 sessions. Full track detail on the customer track page.

• 9.20-9.40 – Built While We Sold: How Salesforce’s Own GTM Teams Adopted AI – Avril Couper & Conor Gleeson – Salesforce – Case study – Download the case study
• 9.45-10.05 – Who’s Missing From Your AI? – Yao Li – Experian – Case study – Download the case study
• 10.10-10.30 – Beyond deflection: building an AI agent that improved customer retention – Vik Lakhotia – Marshmallow – Case study – Download the case study
• 10.35-10.55 – Building the ‘Netflix’ of Wellbeing at The Retail Trust – Poppie Foakes & Tim Walpole – Retail Trust – Case study – Download the case study
• 11.25-12.10 – Build an agentic experience that turns knowledge into action – Ben English – Kaltura – Workshop – Download the workshop guide
• 12.15-12.35 – An agent that builds agents: Ghostwriter live – Rebecca Okin – Sierra – Live demo – Download the case study
• 12.40-13.00 – From Prompt to Performance: AI-Powered Advertising Workflows with Ivy Studio – Andy Lowrey – StackAdapt – Case study – Download the case study
• 14.00-14.45 – Beyond the Demo: Building & governing a Customer Service AI Agent, Live – Umang Shah – Kore AI – Workshop – Download the workshop guide
• 14.50-15.10 – Reimagining candidate and customer experience with AI at SHL – Jag Tucker – SHL – Case study – Download the case study
• 15.15-15.35 – Writing for the machine: how Thames Water rebuilt its knowledge base for AI – Janette Pincott & Toni Jarvis – Thames Water – Case study – Download the case study
• 15.40-16.00 – Presence Is Not Proof: Adding AI Validation Before Automated Claims Decisions – Promise Akwaowo – Royal Mail – Case study – Download the case study

Efficiency track

Automation, Agents & Workflows. Stage sponsor monday.com. 12 sessions. Full track detail on the efficiency track page.

• 9.20-9.40 – The second attempt. Rebuilding an AI rollout after the first one failed. – Sharon Roessen – Terrapinn – Case study – Download the case study
• 9.45-10.05 – We Built a Team to Disrupt Our Own Business – Jason Thomson – Mintel – Case study – Download the case study
• 10.10-10.30 – Two weeks to ten minutes: the research workflow Bidwells built – Ben Lee – Bidwells – Case study – Download the case study
• 10.35-10.55 – What businesses tell us about AI adoption, and how that reaches government – Ben Martin – British Chambers of Commerce – Case study – Download the case study
• 11.25-12.10 – How to give 30% of your job to AI – James Ferrier & Luis Clark – monday.com – Workshop – Download the workshop guide
• 12.15-12.35 – Process first, tools second: making AI pay at Babel PR – Inna Bondarenko – Kalei Labs – Case study – Download the case study
• 12.40-13.00 – Learning AI in the Flow of Work: An IVEE Live Demo – Amelia Miller – ivee – Live demo – Download the case study
• 14.00-14.45 – From Idea to Working App: A Replit Workshop – Nik Biridzhyan – Replit – Workshop – Download the workshop guide
• 14.50-15.10 – How to access government funding to upskill your workforce in AI – Ben Rowland – AELP – Case study – Download the case study
• 15.15-15.35 – The trick is being lazy: how I built my own AI knowledge base – Beth Ayers – Metomic – Case study – Download the case study
• 15.40-16.00 – Becoming the AI freight forwarder: automating the workflow, not the headcount – Josh Clement-Sutcliffe – Zencargo – Case study – Download the case study
• 16.05-16.50 – Build Your First AI Agent in 45 Minutes with Microsoft Copilot – Alison Wright & Ashley Jeggo – Microsoft – Workshop – Download the workshop guide

AI Infrastructure track

Tech, Data & Cybersecurity. 12 sessions. Full track detail on the ai infrastructure track page.

• 9.20-9.40 – Keeping AI grounded: the quality controls behind The Economist Group’s AI processes – Fionn O’Raghallaigh – The Economist Group – Case study – Download the case study
• 9.45-10.05 – Keeping it simple: consolidating Data & AI infrastructure – Richard Masters – Virgin Atlantic – Case study – Download the case study
• 10.10-10.30 – How AI changed the face of our field operations – David Tomalin – CityFibre – Case study – Download the case study
• 10.35-10.55 – Build or Buy: Balancing short term impact with long term commercial transformation – Andrew Webber – END. – Case study
• 11.25-12.10 – AI Transformation with Notion: Build the Context for AI to Succeed – Laura Gregg & Tashan Dunbar – Notion – Workshop – Download the workshop guide
• 12.15-12.35 – The Rise of Wild Code – Lynn Olame – Tines – Case study – Download the case study
• 12.40-13.00 – But my organisation wasn’t built for AI! – Andy Haley – Sullivan & Stanley – Case study – Download the case study
• 14.00-14.45 – From Idea to AI Command Center: Build with Dust – Gianna Gard – Dust – Workshop – Download the workshop guide
• 14.50-15.10 – The unglamorous half of AI: data, CRM and governance at Battersea Power Station – Alton Hassan – Battersea Power Station – Case study – Download the case study
• 15.15-15.35 – From zero to scale: how Engie turned GenAI licences into real adoption – Rémi Hottois – Mendo – Case study – Download the case study
• 15.40-16.00 – Building a company brain: a mid-market case study – Toby Mather – Rig – Case study – Download the case study
• 16.05-16.50 – Build your first multi-agent workflow with Gemini – Oliver Given – Google Gemini – Workshop

Boardroom roundtables

Four closed-door, one-hour roundtables. See every workshop and boardroom roundtable in detail. Places are limited and allocated on request.

• 9.30-10.30 – Beyond support: building agents that improve CX and drive revenue – Gareth Worsnup & Rebecca Okin – Sierra – Boardroom roundtable
• 10.45-11.45 – The Revenue AI Reality Check: What’s Working, What’s Not and What Comes Next – Laura Gracey – Gong – Boardroom roundtable
• 12.00-13.00 – Everyone’s had the training. Nobody’s changed how they work. – Andy Lambert – AcademyAI – Boardroom roundtable – Download the findings
• 14.00-15.00 – AI in the Boardroom: you don’t need an AI strategy, you need a strategy for the world created by AI – Alice Breeden – Boardroom roundtable – Download the findings

Event partners

Snapsight is our AI Insights Partner, capturing and sharing the key takeaways from across the day. Boardy is our AI Networking Partner, the AI super connector making warm introductions before, during and after the event. General Purpose is our Drinks Partner, hosting Drinks, deals and demos from 17.00.

Discovery Zone

Demo Pods, Startup Tables and Expert Bars, open throughout the day (8.00-18.30). Try the tools, meet the teams and book a one-to-one with a specialist.

Demo Pods

• imagino
• Tines
• Kore.ai
• Sullivan and Stanley
• Gong
• Aircall
• Q5
• monday.com
• Mendo
• Outreach

Startup Table

• Academy AI
• yolodex

Expert Bars

Book a 20-minute one-to-one. Bring the problem you are stuck on.

• Atherio
• Quanta Intelligence
• Arqvera
• 100 School
• Mind over Tech
• Atheni

Ecosystem partners

Supporting organisations and networks.

• Enterprise Nation
• Business AI Alliance
• Potato
• British Chambers of Commerce
• AELP
• Global Tech Advocates
• IoD
• Digital Catapult

Frequently asked questions

When and where is aiblLIVE London 2026?

Tuesday 20 October 2026 at Convene Sancroft, Rose Street, Paternoster Square, London EC4M 7DQ. Doors open at 08.00 and the day closes at 18.30. Registration and networking run from 08.00 to 09.00, and the day ends with drinks, deals and demos from 17.00.

How many sessions are there and how are they organised?

There are 61 sessions across five tracks: Growth, Workforce, Customer, Efficiency and AI Infrastructure, plus four closed-door, one-hour boardroom roundtables. The track sessions run in two formats: 49 case studies and live demos, and 12 workshops.

Can I move between tracks during the day?

Yes. Tracks are not ticketed separately, so a single pass covers all five. The interactive agenda above shows every session by start time, so you can spot clashes and plan a route across tracks before the day. Boardroom roundtables are the exception and need to be requested.

What are the boardroom roundtables and how do I get a place?

There are four closed-door roundtables, each running for one hour under the Chatham House rule. Seats are limited and by invitation, so request one when you register. Boardrooms are the only sessions that need booking: workshops and everything else are first come, first seated.

Do I need to book a workshop?

No. All twelve workshops are open to any delegate on the day, first come, first seated. Only the boardroom roundtables need booking, because they are by invitation.

Some sessions say speaker to be announced. When will they be confirmed?

Six sessions are confirmed by subject but not yet by speaker, and are marked as such in the grid. They are being filled as speakers confirm. This page updates in place, so it always shows the current programme.