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Most firms can build a demo, but few can own what comes next

Most firms can build a demo, but few can own what comes next

Colin Carmichael has spent the past few years watching UK financial services firms try to work out what to do...

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AI in Practice: What broke when the checking stopped

AI in Practice: What broke when the checking stopped

This week's article is based on an interview with the founder of a mid-market logistics firm that had rolled out...

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When AI meets operational chaos, the happy path is off a cliff

When AI meets operational chaos, the happy path is off a cliff

Josh Clement-Sutcliffe is AI and Automation Product Manager at Zencargo, a London-based digital freight...

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What broke when an agent moved from pilot to production

What broke when an agent moved from pilot to production

A mid-market professional services firm moved an AI agent into their live billing support queue earlier this...

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Why most small businesses aren’t getting past the basics with AI

Why most small businesses aren’t getting past the basics with AI

Aaron Asadi is CEO of Enterprise Nation. His father ran a small business in the 90s. Could fix anything. "He's...

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How to choose an AI implementation partner: a guide for mid-market leaders

How to choose an AI implementation partner: a guide for mid-market leaders

How do you choose an AI implementation partner for a mid-market business? To choose the right AI...

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How UKAI’s founder sees the mid-market AI gap

How UKAI’s founder sees the mid-market AI gap

This article is drawn from a recent conversation with Tim Flagg, co-founder and CEO of UKAI. Tim Flagg spent...

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How Just Move In split the work between AI and the team

How Just Move In split the work between AI and the team

Recently we spoke to Ross Nichols, co-founder of Just Move In, about why they rebuilt their 10-year-old platform...

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How a 187-year-old property firm is rebuilding around AI

How a 187-year-old property firm is rebuilding around AI

Bidwells has set itself a public target: double revenue by 2030 without a proportional increase in headcount. AI...

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Your Senior Team Is More Exposed to AI Than Your Graduates, and Why That Matters

Your Senior Team Is More Exposed to AI Than Your Graduates, and Why That Matters

Anthropic just published a report measuring how AI is actually affecting the labour market, based on observed...

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Closing the AI Skills Gap: A Practical Plan for Mid-Market Leaders

Closing the AI Skills Gap: A Practical Plan for Mid-Market Leaders

The adoption of artificial intelligence is no longer a choice. It is a necessity for businesses that want to...

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Thawing the Frozen Middle: A Leader’s Guide to AI Change Management

Thawing the Frozen Middle: A Leader’s Guide to AI Change Management

Artificial intelligence is no longer a future concept. It is a present-day reality for businesses seeking a...

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