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The full session list

The same 65 sessions as the grid above, in plain text. Easier to scan, search and print.

Across the day

  • 8.00-9.00 Registration and Networking
  • 8.00-18.30 Discovery Zone
  • 12.45-14.40 Lunch and Networking
  • 17.00-18.30 Drinks, deals and demos

The five tracks

Growth track

Sales, Marketing & RevOps. 11 sessions. Full track detail on the growth track page.

  • 9.00-9.20 – The race to zero UI: how AI search is rewriting brand visibility – Tracey Pilon – Microsoft – Case study
  • 9.20-9.40 – Six teams, thirteen operating models: fix the process before the AI – Anca Pintilie – Chase – Case study
  • 9.40-10.00 – When gut feel meets AI: how AI sharpened Oddbox’s creative work – Gastón Tourn – Oddbox – Case study
  • 10.00-10.20 – Gong Live Demo – Gong – Live demo
  • 10.25-11.10 – Replit Workshop 1 – Replit – Workshop
  • 11.40-12.00 – Dojo AI Session – Dojo – Live demo
  • 14.00-14.45 – Replit Workshop 2 – Replit – Workshop
  • 14.50-15.10 – How to build an AI powered B2B sales funnel – Ross Nichols – Just Move In – Case study
  • 15.10-15.30 – The pizza pilot: testing AI against traditional market research – Joe Clark – Nomad Foods – Case study
  • 15.30-15.50 – Rebuilding an agency for the AI era: what changes when the work speeds up – Alex Myers – Manifest – Case study
  • 16.15-17.00 – Growth Track Townhall Debate – Aaron Asadi – Enterprise Nation – Townhall

Workforce track

Capabilities, Culture & Change. 11 sessions. Full track detail on the workforce track page.

  • 9.10-9.30 – From hope strategy to a culture of AI fluency across a global business – Kerri O’Neill – Ipsos – Case study
  • 9.30-9.50 – Driving AI adoption across 65,000 people without a mandate – Patrik Hedljung – Scania – Case study
  • 9.50-10.10 – People-readiness ROI, and build versus buy – Speaker to be announced – Case study
  • 10.10-10.30 – What changed when 94% of YuLife started using Claude weekly – Jonathan Roomer – YuLife – Case study
  • 10.35-11.20 – A Microsoft Copilot masterclass: how to optimise the way you use it – Alison Wright, Ashley Jeggo – Microsoft – Workshop
  • 14.10-14.40 – SKAI Programme: what works for AI upskilling in the UK – Prof Nisreen Ameen – University of Reading – Workshop
  • 15.00-15.20 – From AI adoption to organisational advantage – Dr Laura Weis – WPP – Case study
  • 15.20-15.40 – Met Office Case Study – Prof Kirstine Dale – Met Office – Case study
  • 15.40-16.00 – Building responsible AI at the British Red Cross: governance, training and real use cases – Simon Hodgkinson – British Red Cross – Case study
  • 16.00-16.20 – Funding your AI upskilling through the levy – Speaker to be announced – Case study
  • 16.25-17.10 – Workforce Track Townhall Debate – Townhall

Customer track

Experience, Service & Success. 11 sessions. Full track detail on the customer track page.

  • 9.00-9.20 – Personalisation without the surveillance feel – Speaker to be announced – Case study
  • 9.20-9.40 – How Salesforce uses Salesforce: AI adoption in the day-to-day – Avril Couper, Conor Gleeson – Salesforce – Case study
  • 9.40-10.00 – The Silent Customer: how AI changed the way we find and fix customer problems – Abdul Khaled – E.ON Next – Case study
  • 10.20-10.40 – Beyond deflection: replacing a chatbot that was hurting CSAT – Vik Lakhotia – Marshmallow – Case study
  • 10.40-11.25 – Voice AI agents in the contact centre – Speaker to be announced – Workshop
  • 12.00-12.20 – Building an agent live with Ghostwriter – Rebecca Okin – Sierra – Live demo
  • 13.55-14.40 – AI in customer success: churn and retention – Speaker to be announced – Workshop
  • 15.10-15.30 – SHL Case Study – Jag Tucker – SHL – Case study
  • 15.30-15.50 – Closing the CSAT and NPS gap – Speaker to be announced – Case study
  • 15.50-16.10 – Building the ‘Netflix’ of Wellbeing at The Retail Trust – Poppie Foakes, Tim Walpole – Retail Trust – Case study
  • 16.35-17.20 – Customer Track Townhall Debate – Max Tatton-Brown – Claude – Townhall

Efficiency track

Automation, Agents & Workflows. 11 sessions. Full track detail on the efficiency track page.

  • 9.00-9.20 – AI in financial controls, close and audit – Speaker to be announced – Case study
  • 9.30-9.50 – Two weeks to ten minutes: the research workflow Bidwells built – Ben Lee – Bidwells – Case study
  • 9.50-10.10 – What Copilot actually costs: building a usage model at Mintel – Samantha Stannard – Mintel – Case study
  • 10.10-10.30 – The second attempt: rebuilding an AI rollout after the first one failed – Sharon Roessen – Terrapinn – Case study
  • 10.30-10.50 – Agentic process automation beyond RPA – Speaker to be announced – Case study
  • 10.55-11.40 – monday.com workshop – monday.com – Workshop
  • 14.30-15.15 – A workshop on the AI Academy – British Chambers of Commerce & Pair – Workshop
  • 15.20-15.40 – Presence is not proof: adding AI validation before automated claims decisions – Promise Akwaowo – Royal Mail – Case study
  • 15.40-16.00 – Financial services specific AI – Speaker to be announced – Case study
  • 16.00-16.20 – How to access government funding to upskill your workforce in AI – Ben Martin, Ben Rowland – BCC / AELP – Case study
  • 16.45-17.30 – Efficiency Track Townhall Debate – Townhall

AI Infrastructure track

Tech, Data & Cybersecurity. 11 sessions. Full track detail on the ai infrastructure track page.

  • 9.10-9.30 – Governing and securing AI agents – Speaker to be announced – Case study
  • 9.40-10.00 – Keeping AI grounded: the quality controls behind The Economist Group’s AI processes – Fionn O’Raghallaigh – The Economist Group – Case study
  • 10.00-10.20 – Virgin Atlantic Case Study – Richard Masters – Virgin Atlantic – Case study
  • 10.20-10.40 – How AI changed the face of our field operations – David Tomalin – CityFibre – Case study
  • 10.40-11.00 – How AI has flipped END.’s workflows horizontally – Andrew Webber – END. – Case study
  • 11.05-11.50 – Google Gemini workshop – Google Gemini – Workshop
  • 11.55-12.40 – The agentic maturity ladder – Speaker to be announced – Workshop
  • 14.40-15.00 – Data readiness for AI – Speaker to be announced – Case study
  • 15.10-15.30 – AI FinOps: the real cost of production AI – Speaker to be announced – Case study
  • 16.10-16.30 – Becoming the AI freight forwarder: automating the workflow, not the headcount – Josh Clement-Sutcliffe – Zencargo – Case study
  • 16.55-17.40 – AI Infrastructure Townhall Debate – Townhall

Boardroom roundtables

Ten closed-door roundtables across two boardrooms. Places are limited and allocated on request.

  • 9.30-10.30 Sierra
  • 9.30-10.30 AI for Boards
  • 10.45-11.45 Gong
  • 10.45-11.45 AI for Private Equity
  • 12.00-13.00 Academy AI
  • 12.00-13.00 Agentic AI and job redesign
  • 14.00-15.00 Cross-functional alignment for transformation
  • 14.00-15.00 AI security: prompt injection and shadow AI
  • 15.15-16.15 Who owns AI: the operating model
  • 15.15-16.15 Board mandate to operating playbook

Expert Bar

Book a 20-minute one-to-one with a specialist. Bring the problem you are stuck on. All day, Discovery Zone.

  • 100 School
  • Quanta
  • Prioritising the AI investment portfolio
  • Open clinic: bring the question you came with

Frequently asked questions

When and where is aiblLIVE London 2026?

Tuesday 20 October 2026 at Convene Sancroft, Rose Street, Paternoster Square, London EC4M 7DQ. Doors open at 08.00 and the day closes at 18.30. Registration and networking run from 08.00 to 09.00, and the day ends with drinks, deals and demos from 17.00.

How many sessions are there and how are they organised?

There are 65 sessions. Fifty-five sit across five tracks: Growth, Workforce, Customer, Efficiency and AI Infrastructure. The other ten are closed-door boardroom roundtables. Sessions run in three formats: 40 case studies and live demos, 10 workshops and 5 townhall debates.

Can I move between tracks during the day?

Yes. Tracks are not ticketed separately, so a single pass covers all five. The interactive agenda above shows every session by start time, so you can spot clashes and plan a route across tracks before the day. Boardroom roundtables are the exception and need to be requested.

What are the boardroom roundtables and how do I get a place?

They are ten closed-door discussions across two boardrooms, running for an hour each. They are invite only and capped at a small group, so places are allocated on request rather than first come first served. Ask when you book your pass if there is one you want.

Some sessions say speaker to be announced. When will they be confirmed?

Thirteen sessions are confirmed by subject but not yet by speaker, and are marked as such in the grid. They are being filled as speakers confirm, along with the remaining boardroom and Expert Bar slots. This page updates in place, so it always shows the current programme.