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The ‘false confidence’ trap and what it takes to make AI actually change the business

The ‘false confidence’ trap and what it takes to make AI actually change the business

The 'false confidence' trap and what it takes to make AI actually change the business Plus: The...

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Your biggest AI problem isn’t resistance – it’s false confidence

Your biggest AI problem isn’t resistance – it’s false confidence

Matt Shumer’s viral post last week argued the gap between what AI can do and what most people think it can...

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What sales automation looks like when it really works

What sales automation looks like when it really works

Last week we wrote about agents that succeed by integrating with tools teams already use. This week, a mid-market...

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Why Most Leaders Can’t Choose an AI Tool

Why Most Leaders Can’t Choose an AI Tool

PLUS: What 12 months of AI agents taught mid-market firms From the aibl team Every mid-market leader we...

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AI in Practice – What 12 months of AI agents taught mid-market firms

AI in Practice – What 12 months of AI agents taught mid-market firms

We’ve recently been speaking to mid-market firms about what worked with AI agents over the last 12 months....

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Why Most Leaders Can’t Choose an AI Tool 

Why Most Leaders Can’t Choose an AI Tool 

If part of your job is to choose technology (and probably even if it isn’t), your inbox is flooded with AI...

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The Frozen Middle Problem and What aibl’s Operators Are Doing About It

The Frozen Middle Problem and What aibl’s Operators Are Doing About It

PLUS: Lessons from Automating the First Layer of Customer Contact From the aibl team Teams work hard to get...

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AI in Practice – Automating the First Layer of Customer Contact

AI in Practice – Automating the First Layer of Customer Contact

A UK specialist eye clinic cut reception workload by over 70% and reduced no-shows by 35% by automating the first...

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How to unfreeze managers and get AI deployed

How to unfreeze managers and get AI deployed

Your AI strategy has stalled – not because of the technology, but because of the people expected to make it...

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AI Is Embedding Fast in the UK Mid-Market (Just Not How LinkedIn Says)

AI Is Embedding Fast in the UK Mid-Market (Just Not How LinkedIn Says)

PLUS: The Support Mirage and Why You’re Solving the Wrong Problem From the aibl team Something’s...

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The Support Mirage

The Support Mirage

Why AI systems fail when they trust user labels A mid-market construction firm with £79m turnover and 297...

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When you can’t say what you’re looking for

When you can’t say what you’re looking for

PLUS: Why Your Agents Keep Losing Context (And How to Fix It) From the aibl team UK employers keep saying...

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