Hand On Web

Practical AI receptionists, chatbots and workflow automation for UK businesses, delivered by a local Chester team.

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Year Founded 2021
Typical Client Size Startup (upto £10m in revenue)

Company Description

Hand On Web Ltd is a Chester-based agency helping UK businesses put practical AI and automation into everyday operations. We develop AI receptionists, business chatbots and connected workflows for enquiries, bookings, customer questions and repetitive administration. Our work connects with the websites, e-commerce stores and business tools that clients already use.

We plan projects around the task, the available data and the handover to the client’s team. Our services include knowledge-based chat assistants, voice receptionists, n8n workflows and integrations using tools such as Zapier and Make. Website and e-commerce development, local and technical SEO, Google Ads and AI visibility are available alongside implementation, so the customer journey can work across search, website, conversation and follow-up.

The company works with local trades, service businesses and online retailers. Published case studies are available at https://www.handonweb.com/case-studies, including customer service and automation examples. We have traded since 2021 and incorporated as Hand On Web Ltd in July 2023, company number 15037917. Our four-person core team combines technical delivery, AI implementation, business strategy and customer service.

We are based at Riverside Innovation Centre, 1 Castle Drive, Chester, Cheshire CH1 1SL. Face-to-face consultations are available by appointment, with remote delivery across the UK. Projects and ongoing support are quoted around the agreed scope. LinkedIn: https://www.linkedin.com/company/handonweb. Logo for the listing: https://www.handonweb.com/images/logo-mark.png.

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