The Blank Page: Redesigning Organisations for AI with Ed de Minckwitz, ServiceNow

Most businesses confuse tool access with transformation. Real AI adoption starts with a clear end state and a blank piece of paper, not a Copilot rollout.

What you will learn:

• The adoption spectrum: Why there’s a vast difference between deploying Copilot and actually redesigning how your business works
• The day job problem: Why most mid-market leaders are flying the plane and not redesigning it, and what breaks that cycle
• The productivity confession: Why AI-native workers are quietly 40 per cent more productive but haven’t told their managers yet
• The competitive pressure: How businesses thinking about 10x output with the same headcount will pull ahead of the field
• Ed’s one-page playbook: Start with the end state, audit mundane tasks, put metrics to AI ROI, and build resilience for constant change
• The carve-out imperative: Why leaders need structured time to experiment before they can reimagine their operations
• The governance gap: Why government investment alone won’t manage the disruption, and what responsible leaders can do now