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Practical AI insights

Insights & Case Studies

No theory. No hype. Just what’s actually working in mid-market AI adoption and what isn’t.

Sits alongside our broader Practical AI Insights library.

Every article is grounded in real operator experience: the workflows that delivered ROI, the projects that stalled, and the lessons that only come from doing the work. For the data behind the same audience, see our Research Reports. For step-by-step implementation guides, see the Playbooks.

We interview the leaders who are shipping AI in their businesses and dissect their results so you can learn from their wins and avoid their mistakes. Watch the full video interviews.

AI rollouts fail when teams treat the model as a feature — with Rana Gujral, Behavioral Signals

AI rollouts fail when teams treat the model as a feature — with Rana Gujral, Behavioral Signals

Rana Gujral (CEO, Behavioral Signals) explains why AI adoption fails far more often because of decision design, incentives and feedback loops than...

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What Happens on the Bad Day? AI Oversight for Leaders

What Happens on the Bad Day? AI Oversight for Leaders

Rana Gujral is the CEO of Behavioral Signals, which uses voice AI to detect intent, emotion, and risk in real...

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GEO for B2B: How LLMs Reshape the Buyer Shortlist

GEO for B2B: How LLMs Reshape the Buyer Shortlist

Last week we wrote about how the B2B selling process is changing, as LLMs draw the buyer away from your known...

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The decision now happens in a room you can’t enter

The decision now happens in a room you can’t enter

The message was never the problem Last week we covered the growthLIVE roundtable from London, 10 June. This...

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aibl Research:  How AI Is Reshaping the B2B Buying Process

aibl Research:  How AI Is Reshaping the B2B Buying Process

Earlier this year, Forrester surveyed nearly 18,000 business buyers for its State of Business Buying, 2026. Twice...

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Your AI problem is political, not technical

Your AI problem is political, not technical

Last week's growthLIVE roundtables produced some of the most candid thinking we've heard from mid-market leaders...

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aibl Research: AI Sentiment Holds Strong Across the UK Mid-Market

aibl Research: AI Sentiment Holds Strong Across the UK Mid-Market

In keeping with our lead article, we went back into the data from aibl's mid-market AI survey. This time, we...

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The Shadow Workforce: Managing the AI Your Employees Are Already Using with Alison Wright, Microsoft UK

The Shadow Workforce: Managing the AI Your Employees Are Already Using with Alison Wright, Microsoft UK

Ali Wright, SMB Director at Microsoft UK on how AI is moving faster than most leaders realise…

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Your employees are already using AI. The question is whether you know about it.

Your employees are already using AI. The question is whether you know about it.

Ali Wright, SMB Director at Microsoft UK, talks to small and mid-sized business owners across the UK every day -...

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aibl Research: The loud and clear signals of Shadow AI

aibl Research: The loud and clear signals of Shadow AI

In keeping with our lead article, we went into the data from aibl’s Mid-market AI survey and dug into...

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Closing the Gap Between AI Investment and AI Impact with Max Haining, 100 School

Closing the Gap Between AI Investment and AI Impact with Max Haining, 100 School

Max Haining, founder of 100 School believes companies are failing because they've given people access without giving them a structured way to...

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Why most AI training changes nothing and what to do instead

Why most AI training changes nothing and what to do instead

"For the last two years, organisations have been chucking mud at the wall," says Max Haining. "Now lots of...

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