Moving AI from pilot to production: Salesforce’s Paul O’Sullivan on avoiding FOMO investment
For Paul O’Sullivan, CTO of Salesforce UK and Ireland, the story of how organisations responded to...
Read moreNo theory. No hype. Just what’s actually working in mid-market AI adoption and what isn’t.
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We interview the leaders who are shipping AI in their businesses and dissect their results so you can learn from their wins and avoid their mistakes. Watch the full video interviews.
For Paul O’Sullivan, CTO of Salesforce UK and Ireland, the story of how organisations responded to...
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Personal AI integration varies sharply by function across UK mid-market firms -- and the gap predicts ROI. Tech...
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82.5% of UK mid-market leaders are investing in AI to solve a defined revenue or cost problem -- not to signal...
Read moreUK mid-market GTM and Marketing teams report 44.9% measurable AI ROI. Tech and IT teams at the same organisations...
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As Chief People Officer at Ipsos UK and Ireland, and its Global AI Workforce Transformation Lead, Kerri O'Neill thinks that sequence is where...
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When a significant new technology arrives, the instinct is to start with the tools. Organisations that define...
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Management alignment is the strongest single predictor of AI ROI in the UK mid-market -- stronger than governance...
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Dr Laura Weis, Global Human AI Strategy Lead at WPP, argues that organisations do not have an AI adoption problem. They have a work design problem...
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AI is the ultimate fix: bring in the tools, improve the numbers, move faster. AI does not fix broken organisations...
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This week we spoke to the head of sales at a mid-market SaaS firm selling compliance and scheduling software to...
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Colin Carmichael, Client Partner at Foremost and Co-Founder of the Business AI Alliance (BAIA), shares the blueprint for moving from...
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Most mid-market firms can build an AI proof of concept. Moving from demo to production is where they stall —...
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