Human in the Loop: What the Data Says About AI and ROI
Not long after ChatGPT fell on us back in 2023, my colleagues and I started scoping AI training courses. What...
Read moreNo theory. No hype. Just what’s actually working in mid-market AI adoption and what isn’t.
Sits alongside our broader Practical AI Insights library.
Every article is grounded in real operator experience: the workflows that delivered ROI, the projects that stalled, and the lessons that only come from doing the work. For the data behind the same audience, see our Research Reports. For step-by-step implementation guides, see the Playbooks.
We interview the leaders who are shipping AI in their businesses and dissect their results so you can learn from their wins and avoid their mistakes. Watch the full video interviews.
Not long after ChatGPT fell on us back in 2023, my colleagues and I started scoping AI training courses. What...
Read more
Ed de Minckwitz, irector of Public Policy UK at ServiceNow explains why the gap between tool use and genuine organisational change is wider than...
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Ed de Minckwitz, Director of Public Policy at ServiceNow UK, doesn't start with the technology. He starts with...
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After digesting too many charts, my takeaway was that successful mid-markets focused on efficiency have built the...
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Last week’s workforceLIVE roundtables surfaced some of the most candid thinking we’ve heard from...
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Token costs and the CFOs who didn’t see them coming The average monthly AI spend by mid-sized firms grew...
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Last week we hosted aibl’s first workforceLIVE event in London, focusing on Capabilities, Culture and...
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Most organisations have invested in AI tools over the last three years. About half of them are still waiting for...
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Rahim Hirji, founder of Superksills, thinks we’re missing something profound in our approach to AI...
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The C-suite in the mid-market is justifiably proud of being closer to the work and to clients than they would be...
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The human capabilities that determine whether AI investment compounds or merely costs — curiosity, change...
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Paul O'Sullivan, CTO of Salesforce UK and Ireland, believes that FOMO is enough to get a pilot started, but having real intention around your...
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