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AI build stories

Anonymised build stories from UK AI deployments, with the tools, the sequence and the numbers. One managed IT firm cut inbound admin time by 87% for £140 a month. Fourteen builds are documented here, published without the company name by arrangement.

The Churn Hunter – Spotting Customers Who Are Leaving Before They Ghost

The Churn Hunter – Spotting Customers Who Are Leaving Before They Ghost

A Christmas Surprise During a December retention review, a mid-market IT provider found a problem hiding in...

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Why Your Agent Costs More Than You Think (And How to Fix It)

Why Your Agent Costs More Than You Think (And How to Fix It)

A 500 employee SaaS company built an agent to handle refund requests and in the demo, it looked great checking...

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Walk Into Every Sales Call Knowing the Prospect

Walk Into Every Sales Call Knowing the Prospect

As few as two or three of these sources per account gave a clearer picture of what each business was trying to...

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