Zero mandate, zero budget: AI adoption at Scania
Speaking in the Workforce track at aiblLIVE, Patrik Hedljung, Scania's AI Adoption Manager, described trying to...
Read moreLarge language models increasingly form the B2B buyer shortlist before the formal funnel begins: an estimated 19 of every 20 deals go to a vendor the buyer identified beforehand, and around 100 million B2B research prompts run each day. Winning a place means being discoverable by machines and credible to humans, which rewards statistics, third-party validation and content structured around real buyer questions.
Last week we wrote about how the B2B selling process is changing, as LLMs draw the buyer away from your known marketing funnel into an increasingly opaque, front-loaded journey.
Out of 20 deals, 19 go to a vendor the buyer identifies before the formal evaluation begins. This part is familiar, if a bit more extreme than it was 10 years ago, but it shows how our attention and investment are often focused way too late in the process.
AI citations happen in the most influential phase, with an estimated 100 million B2B research prompts a day across the name brand LLMs. For the first time in several decades, the buying process is getting shorter (to be fair, only by a month from a high of 11.3 months) even as buying committees continue to grow.
Meanwhile, AI isn’t replacing the vendor relationship, just compressing the research phase. As usual in marketing, the rise of a new thing doesn’t remove the need for the old one.
This new responsibility to address discoverability in LLMs is additive, because the later stage of the process still depends on being credible to human beings, even as you must be discoverable by machines.
If you go looking for “GEO” best practices you’ll find quite a lot of opinion, but relatively scant top-tier research. The good news is that the high-impact levers are likely a good fit with existing content and SEO strategy.
Speaking in the Workforce track at aiblLIVE, Patrik Hedljung, Scania's AI Adoption Manager, described trying to...
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This is the second half of our Off the Record series. These are quotes we agreed not to attribute, from...
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aiblLIVE is under two weeks away. I needed to write something for this week that would be useful, but not take up...
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