Don't build another AI agent
The best AI strategy starts with people, not tools. You decide what needs solving, and where a human still makes the outcome better, before you build anything.
Hosted by Baltic Augment
Augment is Baltic’s AI consultancy, built on a simple idea: AI is not always the answer. The team ties AI strategy to people strategy, so capability building and adoption move together.
HR owns the AI question now
People leaders are being asked to map growth plans, capability and CPD against a technical layer they were never meant to master. The instinct is to reach for a tool and build an agent. But an agent built on the wrong problem just adds work. The step that matters is deciding what to hand to AI, what to keep with people, and how the two work together.
Leave with this
A people-first method
A simple way to tell the work that needs a human from the work that does not, before you open a tool.
A build you can reuse
Leave with a working draft of a development workflow you can adapt for your own team.
Human in the loop by design
See where judgement belongs inside an AI process, not bolted on at the end.
No jargon, no code
Built for a mixed HR audience using tools you already know, not niche platforms.
Hands on, laptops open
This is a working session, not a talk. You spend most of the 45 minutes building alongside the hosts in tools you already use. The room is set cabaret style so you have space to work, and Baltic’s team is on hand if you get stuck.
How the session works
Four movements across the 45 minutes.
Set the scene
Why people strategy and AI strategy are the same conversation.
Find the real problem
The mapping challenge every HR leader faces, and where AI genuinely helps.
Build it live
Build a workflow that turns a skills self-assessment into a personalised development plan.
Keep the human in charge
How to review, adjust and own what the AI produces.
Build your own day across the event
aiblLIVE runs as five pillars, one for each function where AI is landing, plus a strategy layer.
Follow the one that matches your remit, or move across them and build your own day.
Customer
CCOs, CX Directors, Heads of Customer Success and Contact Centre Operations.
Explore the Customer trackEfficiency
COOs, CFOs, Chief Transformation Officers, VP Operations and Operational Excellence leads.
Explore the Efficiency trackAI Infrastructure
CIOs, CTOs, CDOs, Chief AI Officers, Heads of Data and AI Governance.
Explore the AI Infrastructure trackTransformation
CEOs, MDs, founders and Heads of AI or Transformation with the mandate across the business.
Explore the strategy layerPractical, hands on AI adoption
aiblLIVE is a working day, not a spectator sport.
A handful of formats carry the day, each with a clear job, and your pass is the whole event: follow one track end to end, or move freely across all five tracks and every format and build your own day. You are never tied to a single track.
At the centre is the Discovery Zone, the working hub that runs from the first coffee to the closing drinks.
Operator case studies
15 minutes from leaders who have put AI into production: the problem, the workflow, the result.
Hands-on workshops
45 minutes building with real AI tools on a real business challenge. Bring a laptop, leave with a workflow.
Live demos
Real tools on real data, run by the operators and partners who built them. Ask what worked, what broke and what it cost.
Boardroom roundtables
60-minute closed-door peer discussions under the Chatham House Rule.
Smart Networking
Meet the peers and partners worth your time, in a room that is 78% C-suite, MD or business owner.
Micro-consultations at the Expert Bar
Pre-booked 20-minute one-to-one appointments with specialists, matched to the challenge you bring.
Good to know
Who is this workshop for?
HR, people and learning and development leaders, and anyone responsible for building capability. No technical background needed.
Do I need to bring anything?
A laptop. You build along in tools you already use, so there is no setup.
Do I need to register for the session?
No. Your aiblLIVE pass gets you into any session on the day, first come, first served.
Get your pass
Spend 45 minutes building a people-first approach to AI you can take straight back to your team.
