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Insights & Case Studies

No theory. No hype. Just what’s actually working in mid-market AI adoption and what isn’t.

Every article is grounded in real operator experience: the workflows that delivered ROI, the projects that stalled, and the lessons that only come from doing the work.

We interview the leaders who are shipping AI in their businesses and dissect their results so you can learn from their wins and avoid their mistakes.

The orchestrator: Automating the global supply chain with Josh Clement-Sutcliffe, Zencargo

The orchestrator: Automating the global supply chain with Josh Clement-Sutcliffe, Zencargo

Josh Clement-Sutcliffe, AI and Automation Product Manager at Zencargo reveals the blueprint for “Road to 2030,” a mission to create a fully autonom...

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When AI meets operational chaos, the happy path is off a cliff

When AI meets operational chaos, the happy path is off a cliff

Josh Clement-Sutcliffe is AI and Automation Product Manager at Zencargo, a London-based digital freight...

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What broke when an agent moved from pilot to production

What broke when an agent moved from pilot to production

A mid-market professional services firm moved an AI agent into their live billing support queue earlier this...

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The Great Enabler: from AI Experimentation to Implementation with Aaron Asadi

The Great Enabler: from AI Experimentation to Implementation with Aaron Asadi

Aaron Asadi, CEO of Enterprise Nation, draws on his background to discuss the unique challenges facing the UK's 5.8 million small businesses...

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Why most small businesses aren’t getting past the basics with AI

Why most small businesses aren’t getting past the basics with AI

Aaron Asadi is CEO of Enterprise Nation. His father ran a small business in the 90s. Could fix anything. "He's...

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How to choose an AI implementation partner: a guide for mid-market leaders

How to choose an AI implementation partner: a guide for mid-market leaders

How do you choose an AI implementation partner for a mid-market business? To choose the right AI...

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The Transformation Mindset: Bridging the 20% Adoption Gap with Tim Flagg, UKAI

The Transformation Mindset: Bridging the 20% Adoption Gap with Tim Flagg, UKAI

Tim Flagg, CEO and Co-Founder of UKAI discusses why 75% of mid-market firms are stuck in “Shadow AI” or exploratory paralysis...

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How UKAI’s founder sees the mid-market AI gap

How UKAI’s founder sees the mid-market AI gap

This article is drawn from a recent conversation with Tim Flagg, co-founder and CEO of UKAI. Tim Flagg spent...

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How Just Move In split the work between AI and the team

How Just Move In split the work between AI and the team

Recently we spoke to Ross Nichols, co-founder of Just Move In, about why they rebuilt their 10-year-old platform...

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The Translator: Solving the ‘Build vs Buy’ Dilemma with Ben Lee, Bidwells

The Translator: Solving the ‘Build vs Buy’ Dilemma with Ben Lee, Bidwells

Ben Lee, Head of Data and AI at Bidwells, shares how a 130-year-old traditional property consultancy is using AI to target a doubling of revenue...

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How a 187-year-old property firm is rebuilding around AI

How a 187-year-old property firm is rebuilding around AI

Bidwells has set itself a public target: double revenue by 2030 without a proportional increase in headcount. AI...

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Your Senior Team Is More Exposed to AI Than Your Graduates, and Why That Matters

Your Senior Team Is More Exposed to AI Than Your Graduates, and Why That Matters

Anthropic just published a report measuring how AI is actually affecting the labour market, based on observed...

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