AI in Practice – Automating the First Layer of Customer Contact
A technical lead working with a specialised UK eye clinic explains how they moved from a sticky-note reception...
Read moreDive into proven playbooks, real-world success stories and trusted AI insights that you can deploy in your business right now. Always practical. Never dull.
A technical lead working with a specialised UK eye clinic explains how they moved from a sticky-note reception...
Read more
Your AI strategy has stalled - not because of the technology, but because of the people expected to make it...
Read more
Why AI systems fail when they trust user labels A mid-market construction firm with £79m turnover and 297...
Read more
A mid-market marketing agency built a single agent to research target companies for outbound campaigns. On its...
Read more
A Deal You Only Get One Shot At A UK logistics firm lost a £50,000 ARR deal after a polite but unsuccessful...
Read more
The Hidden Editing Tax A mid-market brand used an agent to generate 500 product descriptions, finishing the...
Read more
A Christmas Surprise During a December retention review, a mid-market IT provider found a problem hiding in...
Read more
A 500 employee SaaS company built an agent to handle refund requests and in the demo, it looked great checking...
Read more
As few as two or three of these sources per account gave a clearer picture of what each business was trying to...
Read moreGet ahead with the most actionable insights, playbooks and real-world AI use cases you can adopt right now, in your inbox every week